Yahoo Mail Changes

Tens of thousands of Yahoo users have taken to online Web forums to complain about the look and functionality of the new Yahoo Mail, one of several new Yahoo product updates introduced over the last 15 months at the behest of Yahoo’s new chief executive and former Googler, Marissa Mayer.

Continue reading

Advertisements

6 Customer experience mistakes

Over the months, this blog has featured a lot of lists of best practices and tips. This post is going to be a bit different. There’s nothing better than learning from experience, and this time we’d like to learn from Netflix’ bad experience when it mishandled  attempts to change its offering and rates.

Continue reading

Mobile strategies that aren’t just gimmicks

The previous year saw a massive surge in ownership of smartphones and tablets in the US market. The Indian scenario is set to follow suit with smartphones available at lower and lower price points all the time and growth expected to double in 2012. So the medium is viable; but how is it being used?

Continue reading

Security Company Sentinel Labs Raises $2.5M

Sentinel Labs, a startup that detects cyber-security threats in real time, has raised $2.5 million in seed funding from Data Collective, Granite Hill Capital Partners, Accel Partners and several other angel investors. The company also raised $20,000 in funding last March.

Continue reading

LG ships 12 million smartphones during Q2

The South Korean electronics maker recorded KRW15.23 trillion (AU$14.7 billion) in revenue for the three-month period ended 30 June, a 10.1 per cent increase over the same period last year, on strong sales in most of LG’s business units. The company’s US$426.9 million operating profit was up 40 per cent year over year, while its US$139 million net profit was up slightly compared with the second quarter of 2012. Both increased from the previous quarter.

Continue reading

Dropbox used by Chinese hackers to spread malware

Popular cloud-based file-sharing service Dropbox wants to be all things to all people, with big plans to share application metadata — game saves, settings preferences and so forth — as well as raw files across devices and platforms.But when Dropbox CEO Drew Houston announced last week that Dropbox intends to “replace the hard drive,” he probably didn’t expect Chinese hackers to take him up on it so quickly.

Continue reading

Apple, Facebook, Google, Twitter And Others Ask NSA For More Transparency

The tech titans are part of a group of 63 signatories of a letter asking for more transparency regarding security-related surveillance requests. Tech firms and civil liberties groups are behind the publication of a letter today which asks the U.S. government for more openness regarding communications surveillance, and suggests that it compiles a transparency report on their surveillance tactics.

Continue reading

Pinterest rival The Fancy gets $53 million from Will Smith

The interest in social commerce seems to keep increasing by the day. We all know America’s newest addiction Pinterest is being valued at close to $2 billion and has raised hundreds of millions of dollars. And now the word is that New York-based The Fancy is worth over $600 million. According to BloombergThe Fancy raised $53 million from American Express, actor Will Smith and others.

Continue reading

GE wants to use artificial intelligence

Around the world, the health care system is rife with inefficiencies, and General Electric thinks it can help solve the problem using data. Only it’s not talking about bureaucrats looking at reports: GE has built an artificial intelligence system called Corvix that uses historical data to predict the future, including everything from how diseases will spread to the cities where hospitals will be needed the most.

Continue reading

NSA Builds Its Biggest Data Farm

As privacy advocates and security experts debate the validity of the National Security Agency’s massive data gathering operations, the agency is putting the finishing touches on its biggest data farm yet. The gargantuan $1.2 billion complex at a National Guard base 26 miles south of Salt Lake City features 1.5 million square feet of top secret space. High-performance NSA computers alone will fill up 100,000 square feet.

Continue reading